Conflict Resolution Made Simple

Price range: $195.00 through $499.00

Teach your employees the valuable skill of conflict resolution.

 

 

 

Conflict is a natural part of any workplace, arising from diverse perspectives, priorities, and personalities. When handled incorrectly, conflict can tear a workplace apart.  However, when managed constructively, conflict can drive innovation, enhance collaboration, and create a more cohesive workplace.

 

 

 

This course covers:

 

 

 

    • The benefits of successfully addressing workplace conflict

 

    • Ineffective strategies

 

    • Acknowledge the conflict

 

    • Focus on common goals

 

    • Practice active listening

 

    • Use “I” statements

 

    • Seek mutual understanding

 

    • Brainstorm solutions together

 

    • Agree on a plan of action

 

    • Follow up

 

    • Neutral mediation

 

 

SKU: ABCALMS2

SKU: ABCALMS2
Productoin Date: 2024
Video Length: 9 minutes
Closed Captioning: yes
TrainingABC Library: yes
Employee Quiz: yes

Description

Conflict is a natural part of any workplace, arising from diverse perspectives, priorities, and personalities. When handled incorrectly, conflict can tear a workplace apart.  However, when managed constructively, conflict can drive innovation, enhance collaboration, and create a more cohesive workplace

 

Additional information

Product Description

Teach your employees the valuable skill of conflict resolution.

 

 

 

Conflict is a natural part of any workplace, arising from diverse perspectives, priorities, and personalities. When handled incorrectly, conflict can tear a workplace apart.  However, when managed constructively, conflict can drive innovation, enhance collaboration, and create a more cohesive workplace.

 

 

 

This course covers:

 

 

 

    • The benefits of successfully addressing workplace conflict

 

    • Ineffective strategies

 

    • Acknowledge the conflict

 

    • Focus on common goals

 

    • Practice active listening

 

    • Use “I” statements

 

    • Seek mutual understanding

 

    • Brainstorm solutions together

 

    • Agree on a plan of action

 

    • Follow up

 

    • Neutral mediation

 

 

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