So HELP Me – Employee Edition
Price range: $450.00 through $695.00
So Help Me is one of the best-selling customer service videos on the market.
Quality customer service is crucial to the success of any business. Ensure your employees are properly trained to handle customer problems with this entertaining and educational video entitled “So Help Me”.
The employee version of this series, So Help Me offers a compilation of realistic customer service situations. In story format, your employees will be given solutions to common customer problems and concerns. In every scenario, there is an outcome that leaves the customer feeling cared for and their problem solved. Customers who walk away feeling as though their problem has not been resolved, may choose not to do business with your company again.
With this video, your staff will learn how to solve conflict in a way that pleases the customer without harming the company. Turn frustrated customers into happy ones by adding this video to your customer service or other employee training. Ideal for any employee that works with customers, this video includes a leader’s guide and reproducible worksheets to encourage discussions and hands-on learning.
Description
What do customers value most in customer service? Solving their problems. Recent research shows that handling customer problems quickly and correctly will retain or even build customer loyalty. Customers who don’t get their problems solved will leave and not return.
Additional information
Product Description
So Help Me is one of the best-selling customer service videos on the market.
Quality customer service is crucial to the success of any business. Ensure your employees are properly trained to handle customer problems with this entertaining and educational video entitled “So Help Me”.
The employee version of this series, So Help Me offers a compilation of realistic customer service situations. In story format, your employees will be given solutions to common customer problems and concerns. In every scenario, there is an outcome that leaves the customer feeling cared for and their problem solved. Customers who walk away feeling as though their problem has not been resolved, may choose not to do business with your company again.
With this video, your staff will learn how to solve conflict in a way that pleases the customer without harming the company. Turn frustrated customers into happy ones by adding this video to your customer service or other employee training. Ideal for any employee that works with customers, this video includes a leader’s guide and reproducible worksheets to encourage discussions and hands-on learning.
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